Welcome to CultureMiles. These Terms of Use govern your access to and use of the CultureMiles website, located at beyondbasicbenefits.com, including its content, resources, member areas, features, and related services. CultureMiles is a brand of VenturePass Holdings. Throughout these Terms, "CultureMiles," "we," "us," and "our" refer to CultureMiles and VenturePass Holdings, as applicable. By accessing or using this website, you agree to these Terms of Use. If you do not agree with these Terms, please do not use the website.

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1. About CultureMiles

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CultureMiles provides employers and their employees with access to a travel-powered employee experience designed to encourage recognition, connection, and meaningful experiences. CultureMiles may provide educational information, travel inspiration, destination ideas, examples of potential travel savings, member communications, employee engagement resources, and access to travel-related benefits and services. CultureMiles is not itself a hotel, airline, cruise line, tour operator, transportation provider, or other travel supplier.

Certain travel benefits and booking services available through CultureMiles are provided through third-party travel platforms, suppliers, and service providers, including services powered by Tranont Travel. Those services may be subject to separate terms, conditions, restrictions, cancellation policies, and privacy practices established by the applicable provider.

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2. Use of This Website

 

You may use this website for lawful, personal, and legitimate business purposes related to learning about or participating in CultureMiles.

You agree not to:

• Use the website for unlawful, fraudulent, or abusive purposes.

• Attempt to gain unauthorized access to restricted areas, accounts, systems, or information.

• Interfere with the operation or security of the website.

• Copy, reproduce, distribute, sell, or commercially exploit CultureMiles content without permission.

• Misrepresent your identity, employer affiliation, membership status, or relationship with CultureMiles.

• Use automated systems, scraping tools, bots, or similar technologies to collect website content or information without written authorization.

We reserve the right to restrict or terminate access to the website when we reasonably believe these Terms have been violated.

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3. Member Access

 

Certain portions of the CultureMiles website may be available only to eligible members or employees participating through an employer. You are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account. Access to member benefits may depend upon an active CultureMiles membership, employer participation, eligibility requirements, or the continued availability of services provided by third parties. Membership features, benefits, participating providers, destinations, and availability may change over time.

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4. Travel Services and Third-Party Providers

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CultureMiles helps connect eligible members with travel benefits and resources, but travel transactions may be fulfilled by independent third-party providers. When you search for, reserve, purchase, or use travel through a third-party platform or supplier, you may enter into a separate agreement directly with that provider. CultureMiles does not control the operations of hotels, resorts, airlines, cruise lines, rental car companies, tour operators, transportation providers, or other travel suppliers. Travel availability, pricing, taxes, fees, restrictions, cancellation policies, refund policies, property conditions, amenities, schedules, and other travel details are determined by the applicable provider and may change without notice. Please review our separate Travel Disclaimer for additional information regarding travel services and third-party providers.

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5. Pricing, Savings, and Travel Examples

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CultureMiles may display examples of destinations, properties, travel experiences, pricing, discounts, or potential savings for informational or illustrative purposes. Unless specifically identified as a live offer, these examples should not be interpreted as a guarantee that the same property, price, discount, savings percentage, destination, or availability will be offered when a member conducts an actual search or makes a reservation. Travel pricing and availability can change frequently and may depend upon travel dates, destination, property, room type, occupancy, supplier inventory, taxes, fees, market conditions, and other factors.

Any savings comparisons are intended to demonstrate how CultureMiles-related travel benefits may work. Actual member savings will vary.

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6. Annual Reward Stay and Other Benefits

 

CultureMiles may provide or promote benefits such as an Annual Reward Stay or other travel-related rewards. Eligibility, destinations, property availability, booking requirements, expiration periods, taxes, fees, restrictions, and other conditions may apply. The availability or characteristics of a particular benefit may change as travel programs, suppliers, or third-party relationships change. Descriptions provided on the CultureMiles website are intended to explain the benefit and should be considered together with any specific terms and conditions presented when the benefit is activated, redeemed, or booked.

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7. Employer Participation

 

Employers may choose to provide CultureMiles as an employee benefit and may pay for all or part of an employee's participation.

Participation by an employer does not make CultureMiles an agent, employee, partner, or representative of that employer unless specifically established in a separate written agreement. Likewise, CultureMiles does not control employment decisions, compensation, workplace policies, or other aspects of the relationship between an employer and its employees.

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8. CultureMiles Content

 

The CultureMiles name, branding, graphics, written materials, website design, articles, guides, resources, photographs owned by CultureMiles, and other original content are protected by applicable intellectual property laws. Unless otherwise stated, CultureMiles content may be used for personal informational purposes only. Employers participating in CultureMiles may be provided certain materials specifically intended for internal employee communication. Those materials may be used according to the permissions accompanying them. No CultureMiles trademark, logo, copyrighted material, or proprietary content may otherwise be reproduced, modified, sold, distributed, or used commercially without prior written permission. Third-party names, trademarks, images, and content remain the property of their respective owners.

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9. Links to Third-Party Websites

The CultureMiles website may contain links to websites or services operated by third parties. These links are provided for convenience and access to additional services or information. CultureMiles does not control third-party websites and is not responsible for their content, availability, security, privacy practices, or terms. Your use of third-party websites is subject to the policies and terms established by those providers.

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10. Affiliate Relationships

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CultureMiles may receive compensation, commissions, referral payments, or other financial benefits when individuals purchase or participate in certain products or services through CultureMiles relationships. These relationships help support the CultureMiles experience. For additional information, please review our Affiliate Disclosure.

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11. Informational Content

 

Articles, destination information, travel ideas, employer resources, CultureMiles content, and other information provided through this website are intended for general informational purposes. Although we make reasonable efforts to provide useful and accurate information, we cannot guarantee that every piece of information will always be complete, current, or error-free. Information on this website should not be considered legal, financial, tax, employment, medical, or other professional advice.

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12. Website Availability

 

We work to keep the CultureMiles website and member resources available and functioning properly. However, we cannot guarantee uninterrupted or error-free access. The website or certain features may occasionally be unavailable because of maintenance, technical problems, third-party outages, system changes, or circumstances outside our control. We may modify, suspend, replace, or discontinue website features or content when necessary.

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13. Disclaimer of Warranties

 

To the extent permitted by law, the CultureMiles website and its content are provided on an "as available" basis. CultureMiles does not guarantee that the website, travel services, member benefits, information, or third-party services will always be available, uninterrupted, error-free, or suitable for every user's individual needs. Nothing in these Terms limits any rights that cannot legally be waived or limited.

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14. Limitation of Liability

 

To the fullest extent permitted by applicable law, CultureMiles and VenturePass Holdings will not be liable for indirect, incidental, special, consequential, or similar damages resulting from your use of the website or reliance upon information presented through it.

CultureMiles is also not responsible for losses, injuries, delays, cancellations, service failures, property issues, supplier actions, or other circumstances arising from services provided by independent travel suppliers or other third parties.

Any rights or remedies you may have against a travel supplier or third-party provider are governed by your agreement with that provider and applicable law.

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15. Privacy

 

Your use of the CultureMiles website is also subject to our Privacy Policy, which explains how information may be collected, used, and protected.

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16. Changes to These Terms

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CultureMiles may update these Terms of Use periodically to reflect changes to our website, services, business practices, third-party relationships, or applicable requirements. When changes are made, the "Last Updated" date at the top of this page will be revised. Your continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

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17. Governing Law

 

These Terms of Use are governed by the laws of the State of Utah, without regard to conflict-of-law principles. Any dispute relating to these Terms or use of the CultureMiles website will be subject to applicable state and federal laws and the jurisdiction of courts with proper authority in Utah, unless otherwise required by law.

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18. Severability

 

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

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19. Contact Us

 

Questions regarding these Terms of Use may be directed to:

CultureMiles, A brand of VenturePass Holdings
Email: contact.culturemiles@gmail.com

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Related Policies

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Your use of CultureMiles may also be subject to our:

 

Privacy Policy
Affiliate Disclosure
Travel Disclaimer